Hilltop Honey is recalling six batches of its Raw British Creamed Honey on a precautionary basis due to small pieces of metal being found in the product. The company has advised that the product should not be consumed.
Risk
The product is not suitable for consumption due to the possible presence of small pieces of metal.
Product details
Product: Hilltop Honey - Raw British Creamed Honey
Pack size: 340g glass jars
Batch code: Batches with EXP dates of: 16/04/2017, 22/04/2018, 29/05/2018, 11/06/2018, 14/06/2018, 18/06/2018
Action taken by the Company
Hilltop Honey is recalling the affected batches from its customers and will notify customers on their website. These notices explain to customers why the product is being recalled and tells them what actions to take if they have purchased the product. A copy of Hilltop Honey’s own recall notice is provided below.
Hilltop Honey Raw British Creamed Honey 340g
Hilltop Honey has identified a manufacturing fault in the machine that produces its Raw British Creamed honey. This problem has no affect on any other products whatsoever.
As a precautionary measure Hilltop Honey are recalling the following batch codes from it’s customer’s
16/04/2017
22/04/2018
29/05/2018
11/06/2018
14/06/2018
18/06/2018
What you should do
Do not consume the affected batch codes of this product
Please bring any effected product to Holland & Barrett where a full refund will be provided. Alternatively contact Hilltop Honey on 01686 689027 or info@hilltop-honey.com where a replacement jar and full refund will be provided.
Advice to consumers
If you have bought this product, do not eat it. Instead, return it to the store from where it was purchased or contact Hilltop Honey on 01686 689027 or info@hilltop-honey.com where they will replace your jar or refund you the full amount.
About product recalls and withdrawals
If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). The FSA issues Product Withdrawal Information Notices and Product Recall Information Notices to let consumers and local authorities know about problems associated with food. In some cases, a 'Food Alert for Action' is issued. This provides local authorities with details of specific action to be taken on behalf of consumers.
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